This website uses cookies to improve the user experience. If you use this website, you accept the use of cookies. [OK]
 Home    Books and literature    Quality Management

Books and literature

In the following you will find selected book and literature recommmendations on the topics
Online surveys in general, Online market research, Employee surveys / Employee satisfaction, 360 degree assessment / Analysis, Customer survey / Customer satisfaction, Quality management surveys, psychological and sociological surveys.

Quality Management

Quality Management
Sheila Kessler

Date of publication: 2002, Publisher: Amer Society for Quality, ISBN: 0873895592

Quality Management
Nigel Hill, Bill Self, Greg Rochie

Date of publication: 2002, Publisher: Butterworth-Heinemann, ISBN: 0750655135

Customer Satisfaction Measurement
Terry G. Vavra

Date of publication: 2001, Publisher: ASQ Quality Press, ISBN: 0873895002

07531 4570725
  • Free access for 30 days
  • Full functionality
  • No cancelation necessary
Free customer service
07531 4570725
We are happy to help you.
Further references