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Books and literature

In the following you will find selected book and literature recommmendations on the topics
Online surveys in general, Online market research, Employee surveys / Employee satisfaction, 360 degree assessment / Analysis, Customer survey / Customer satisfaction, Quality management surveys, psychological and sociological surveys.

Psychology / Sociology

Psychology
Michael H. Birnbaum

Date of publication: 2000, Publisher: Academic Press, ISBN: 0120999803

Internet Research Methods
Claire Hewson

Date of publication: 2002, Publisher: Sage Publications Ltd, ISBN: 076195919X

Psychology and the Internet
Jayne Gackenbach

Date of publication: 1998, Publisher: Academic Press, ISBN: 0122719506

Psychology on the Web
S. D. Stein

Date of publication: 2002, Publisher: Prentice Hall, ISBN: 0130605735

Internet
Maria Bakardjieva

Date of publication: 2005, Publisher: Sage Publications, ISBN: 0761943390

Internet and Society
James Slevin

Date of publication: 2000, Publisher: Polity Press, ISBN: 0745620876

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